• 905-624-8555
  • 1800-844-KING (5464)
  • info@kingtravelcan.com

The information described here under privacy policy describes how we handle information we receive on our websites ,on mobile devices or other platforms which may not be limited to our Websites and Mobile applications. By visiting our Websites or Mobile app,you are agreeing to the terms and conditions and Privacy Policy.

We May Collect Personal Information from Name,Contact Details,Email address,Credit and debit card number,Passport Information (Number,Expiry,Issue Date,Place of Issue) Reservation Details (Flights,Dates,Routing,Special Services)

By submitting Personal Information to KingTravel.com, you authorize us to use the information in accordance with this Privacy Policy.

  • We may collect Personal Information when you make a booking.
  • We may collect Personal Information when you contact customer service.
  • We may collect Personal Information such as public databases, joint marketing partners, social media platforms and third parties as permitted.
We may use Personal Information:

To complete and fulfill your booking or purchase, including to process your payment, communicate with you regarding your booking or purchase, and provide you with related customer service. We use passport information for the purpose of travel bookings.
To respond to your inquiries and fulfill your requests, such as to send you newsletters.
To send administrative information to you, such as information regarding the Services and changes to our terms, conditions, and policies.
To send you marketing communications that we believe may be of interest to you, to the extent permitted by law.
To personalize your experience on the Services by presenting products and offers tailored to you.
To allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities. Some of these activities have additional rules, which may contain additional information about how we use and disclose your Personal Information. We suggest that you read any such rules carefully, as you will be bound by them if you choose to participate.

To facilitate social sharing functionality.

To allow you to send messages to another person through the Services. By using this functionality, you are telling us that you have the right to provide us with your friend’s name and email address.
For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving, or modifying our Services, identifying usage trends, delivering and determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.

  • As we believe to be necessary or appropriate
  • Under applicable law, including laws outside your state or country of residence
  • To comply with legal process and to prevent, detect, or suppress abuse, fraud, or criminal activity
  • To respond to requests from public and government authorities and self-regulatory organizations, including public and government authorities and self-regulatory organizations outside your state or country of residence
  • To enforce our terms and conditions
  • To protect our operations, assets, or interests or those of any of our affiliates
  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
  • To allow us to pursue available remedies or limit the damages that we may sustain.
How Personal Information May Be Disclosed

Your Personal Information may be disclosed or transferred to the following entities. With the exception of our corporate affiliates and service providers, these entities are not controlled by us and Personal Information disclosed to them is subject to the applicable entity's privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any entity whose products or services you purchase using the Services

To our corporate affiliates, parent companies, subsidiaries, joint ventures, or other companies under common control with us worldwide for the purposes described in this Privacy Policy. Fareportal Inc. is responsible for the management of the jointly-used Personal Information.
To our third-party travel-related suppliers, such as airlines, hotels, and car rental companies, so that they may provide the products and services that you book or purchase using the Services.
To other travel-related companies with whom we partner to provide a portion of the Services, such as airline consolidators or aggregators, other travel agencies providing access to their travel-related inventory via the Services, and travel insurance providers.
To our business partners, whose products or services may be offered on the Services (such as via advertisements), who may display ads on their own services, who referred you to the Services from another website or online service, or to whose website or online service the Services link. We encourage you to review the privacy policy of each such website or online service.

To our third-party service providers who provide services such as website hosting, data analysis, advertising technology services, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services. The information we provide to third parties service providers is subject to confidentiality obligations and is intended to be used solely for the purpose(s) permitted thereby.

To third-party sponsors or operators of surveys, sweepstakes, contests, and similar promotions.

To identify you to anyone to whom you send messages through the Services. You may also choose to disclose your Personal Information on message boards, chat, profile pages, blogs, and other services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public and may be available to other users and the general public. We urge you to be very careful when deciding to disclose any information on the Services.

Subject to your social media account settings, to your friends associated with your social media account, to other website users, and to your social media account provider, in connection with your social sharing activity, such as if you connect your social media account to your Services account or log into your Services account from your social media account. By connecting your Services account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy. If you do not want your Personal Information shared with other users or with your social media account provider, please do not connect your social media account with your Services account, and do not participate in social sharing on the Services.

In the event of a merger, reorganization, dissolution, or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including Personal Information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such Personal Information as set forth in our Privacy Policy.

Other Information We May Collect

"Other Information" is any information that does not directly reveal your specific identity or does not directly relate to an individual. If we are required to treat Other Information as Personal Information under applicable law, then we may use it only for the purposes for which we use and disclose Personal Information as detailed in this Privacy Policy. Other Information may, for example, be:

Browser and device information
App usage data
Information collected through cookies, pixel tags, and other technologies
Demographic information and other information provided by you
Aggregated information
How We May Use and Disclose Other Information

We may use and disclose Other Information for any purpose (except where we are required to do otherwise under applicable law), if it doesn't qualify as Personal Information under applicable law. In some instances, we may combine Other Information with Personal Information (such as combining your name with your location). If we do, we will treat the combined information as Personal Information as long as it is combined.

Third-Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third-party supplier or intermediary, any third party operating any site or service to which the Services link or any third party that includes a widget on the Services (for example, the Facebook Like button or share buttons). The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Apps.

Third-Party Advertisers

We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites, apps, or online services, based on information relating to your access to and use of the Services and other websites, apps, or online services on any of your devices. To do so, these companies may place or recognize a unique cookie on your browser (including through use of pixel tags) or utilize other technologies, such as mobile SDKs. They may also use these technologies and other information that they and we collect about your online use to recognize you across the devices you use, such as a mobile phone and a laptop.

Likewise, we may utilize technologies (e.g., cookies, pixel tags, SDKs) on our Services that are provided by third-party advertising platforms, such as social media networks or advertising technology companies, to serve our own advertisements on other third-party services. The data collection practices on those third-party services are governed by those third parties.

More broadly, the information collected through the activities described herein may be used by us, and these third parties, to better understand your interests and preferences, to assist in targeting advertisements to you by Fareportal or others. If you would like more information about this practice, and to learn about your choices in connection with it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/choices. You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps. Further, if you do not want to receive targeted ads on your social networks, you may be able to adjust your advertising preferences through your settings on those networks.

Security

We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the "Contacting Us" section below.

Opt-Out of Marketing Emails

You may opt-out from receiving marketing-related emails from us on a going-forward basis by following the instructions contained in each such email or by contacting us in accordance with the “Contacting Us” section below. You may opt-out of receiving push notifications from us through your device settings.

We will try to comply with your request as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative or transactional messages, from which you cannot opt-out.

How you can access, correct, or delete your Personal Information

If you would like to access, correct, or delete Personal Information that you have previously provided to us, you may contact us via (“info@kingtravelcan.com”) and following the applicable steps in the email you receive from us. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Please note that we may need to retain certain information for recordkeeping purposes or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which may not be removed.

Retention Period

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Use of The Services By Minors

The Services are not directed to individuals under the age of eighteen (18), and we request that they not provide Personal Information through the Services.

Important Notice to All Non-US Residents

Our servers are located in the U.S. If you are located outside of the U.S., please be aware that any information provided to us, including personal information, will be transferred from your country of origin. Except in the case of data transfers under the EU-U.S. Privacy Shield and the Swiss-US Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Services constitutes your consent to this data transfer.

GDPR Notice

Natural persons located in the European Economic Area (“EEA”) should review the General Data Protection Regulation 2016/679 (“GDPR”) privacy notice here.

Your U.S. State Privacy Law Rights

U.S. State Privacy Laws: If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, please review the U.S. State Privacy Law Notice here.

“Shine the Light” Law: If you are a resident of California, you may request information regarding the disclosure of your Personal Information to our affiliates and to third parties for the recipients' own direct marketing purposes. To make such a request, please contact us in accordance with the "Contacting Us" section below.

Your Canadian Privacy Rights

If you are a resident of Canada, you may request information regarding the disclosure of your Personal Information to our affiliates and to third parties for the recipients' own direct marketing purposes. To make such a request, please contact us in accordance with the "Contacting Us" section below.

Sensitive Information

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services or otherwise to us.

Updates To This Privacy Policy

We may change this Privacy Policy (including any constituent part included herein). The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Websites, Apps, and the Services, as applicable. Your use of the Websites, Apps, or the Services, as applicable, following these changes means that you accept the revised Privacy Policy.

Contacting Us

If you have any questions about this Privacy Policy, please contact us via EmaiL. (“info@kingtravelcan.com”) Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.

Any help needed?

Feel free to contact us with your questions or feedback. We value your communication and look forward to hearing from you soon.